For Businesses and Customer Facing Services

Welcome to the Dementia Elevator website, Business and Customer Facing services section. In this section you will find links to free, online dementia awareness training for staff working in retail and financial services. Programmes for transport and Emergency Services are currently being developed and will be available in 2016.

Two thirds of people with dementia live in the community and continue to use community services such as the bank, post office, supermarket, public transport and emergency services. These training programmes aim to increase awareness of dementia among customer facing services and upskill front line staff to appropriately support customers with a possible dementia. By visiting this site you have already shown that you are interested in supporting your customers with dementia. We hope you will enjoy the programmes.

Training Programmes

Dementia Awareness Programmes for
Customer Facing Services
Retail Services
Financial Services
Transport Services
General Dementia Awareness Video and Resource Pack

Link to Elevator Portal

General Information